Shipping and Delivery Time
The delivery time to anywhere in the world varies from 20 to 90 days after the
Payment confirmation.
Remembering that we inform the tracking code of all products that
are ordered with the shipping option WITH tracking number at the time of delivery
freight selection. If tracking does not work on our website, it will definitely
will work on one of these:
● http://www.correios.com.br/sistemas/rastreamento
Tracking codes take 5-10 business days to be passed on from our
suppliers for you, customer.
We will refund the amount related to the purchases made that are
lost or that exceed the 90-day period after payment confirmation
to be delivered.
The deadline varies according to the agility of the Post Office and customs, but it usually
take between 35 to 45 days on average. The deadline for delivery is up to 90 days
Useful.
Shop
After the stipulated period, we recommend that you contact the
Post Office to clarify the reason for the delay. If the post office is not in possession
of your order, please contact us immediately to check with
our suppliers. Confirming that there is a problem in the logistics of your order,
We will make a TOTAL refund of your purchase immediately after these steps of
verification.
It is important that you provide the means to make the delivery in the
address registered in your order. After three (3) proven delivery attempts,
you will have to pick up the order at a Post Office near your address.
Storage rates are charged if they are not picked up within 7 calendar days. Or
Fee amount depends on the weight/volume of the product.
● CUSTOMS TAXATION
All products are shipped from abroad and are subject to customs taxation in the
time of receipt. The value of the fees is 60% of the purchase value, so if the
amount charged is higher than that, contact us so we can explain how
File an appeal at the Post Office
Payment confirmation.
Remembering that we inform the tracking code of all products that
are ordered with the shipping option WITH tracking number at the time of delivery
freight selection. If tracking does not work on our website, it will definitely
will work on one of these:
● http://www.correios.com.br/sistemas/rastreamento
Tracking codes take 5-10 business days to be passed on from our
suppliers for you, customer.
We will refund the amount related to the purchases made that are
lost or that exceed the 90-day period after payment confirmation
to be delivered.
The deadline varies according to the agility of the Post Office and customs, but it usually
take between 35 to 45 days on average. The deadline for delivery is up to 90 days
Useful.
Shop
After the stipulated period, we recommend that you contact the
Post Office to clarify the reason for the delay. If the post office is not in possession
of your order, please contact us immediately to check with
our suppliers. Confirming that there is a problem in the logistics of your order,
We will make a TOTAL refund of your purchase immediately after these steps of
verification.
It is important that you provide the means to make the delivery in the
address registered in your order. After three (3) proven delivery attempts,
you will have to pick up the order at a Post Office near your address.
Storage rates are charged if they are not picked up within 7 calendar days. Or
Fee amount depends on the weight/volume of the product.
● CUSTOMS TAXATION
All products are shipped from abroad and are subject to customs taxation in the
time of receipt. The value of the fees is 60% of the purchase value, so if the
amount charged is higher than that, contact us so we can explain how
File an appeal at the Post Office