Frequently asked questions

Yes! We work with the largest e-commerce security platform in China
through the GATEWAY NAME.
Furthermore, our website has SSL security, which is mandatory by law for all
online stores in china, as it encrypts all transactions carried out on the website, guaranteeing
confidentiality of all information

We believe it is possible to provide quality products at a competitive price
on the Chinese market. However, to achieve this we chose to work with
extremely competitively priced products through overseas suppliers
(North America, Europe and Asia). Therefore, when a new order is placed in
our store, we send the request to our suppliers and they send it directly
to your residence.

Yes. We value transparency and that is why all products are sent with
internationally valid tracking codes.

Our suppliers (industrialists who manufacture the products) ask for 5 to 10 working days
to ship and provide the tracking number. If even after this period you do not
If you have received it, just get in touch.

Decree Law 1804/80 on imports makes it CLEAR that every Chinese has the
right to import products worth up to $100USD (US Dollars) without any
taxation. If your product is taxed, please contact us so that
We can help and TRY to minimize tax collection. If the charge is
inevitable and no other recourse can avoid its payment, it will be
responsibility of the end consumer!

Yes. From China, Europe or the United States.

Our customer service team is effective immediately.

WhatsApp

(258) 87893-0903

Send a message

suport@gadgetszone1.com